Then they … Prior to our on-site InfoWellness clinics, InfoCision employees, on average, visited their doctor 3.8 times a year and would pay a $20 co-pay each visit, with InfoCision picking up the rest of the co-pay. Cons. 431 InfoCision reviews. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! It was a very thorough and fair interview with a lovely woman. Flag as Inappropriate Flag as Inappropriate. No Opinion of CEO. What Sick Days benefit do InfoCision employees get? The company has a review policy of fostering a home … … Failure to call in on … I have more of a personal experience if anybody is interested. Award Winning Reputation We partner with the nation’s top brands to provide a full spectrum of direct … Learn about InfoCision culture, salaries, benefits, work-life balance, management, job security, and more. Pros. Pay not worth the job requirements. Pros. 109 Inter­views. Although it would be seemingly easier to cutback and lay off workers to reduce our costs, we continue to work hard … We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. The process took 3 days. 18 Photos. Customer Care. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! If we have to wait at the end of a call for an answer as to how to code a call that time is counted aginst us. Skip to main content Employee entitlements. Helpful. If the supervisor is unavailable, employees may leave a message for the supervisor with a phone number where they can be reached. Hearing & speech assistance Call through the National Relay Service (NRS): For TTY: 13 36 77. I applied online. Jobs; Jobs Tips; 7 Job Hunting Tips For When Businesses Aren’t Hiring; How to Write a CV; How to Write a Great Job Application Email; 4 Great Personal Statement Examples for Your CV ; How to Change Careers; 6 Great Jobs You … I worked at InfoCision full-time for less than a year. These errors can impact your eligibility for bonuses and/or pay raises. Overview Overview. No paid time off whatsoever, despite me being told full time employees get benefits. You never get paid for FMLA though. Former Employee - Call Center Representative in Dayton, OH. Fair Work Online: www.fairwork.gov.au Fair Work Infoline: 13 13 94 Need language help? Contact Us; About Us. Avoid this company at all cost's, they are absolutley no good. I have had the opportunity to investigate from this work and have work the following:. InfoCision strives to create a work infocision in which people enjoy coming to work. We were required to make 8.50 per completed call an hour. Jobs. Contact us. I worked at InfoCision full-time for less than a year. Former Employee - Call Center Representative in Owensboro, KY. I applied online, got a call back to schedule the interview within a few days. Here’s what two InfoCision employees and health fair attendees had to say about InfoWellness: “I come to the health fair each year,” she said. A free inside look at company reviews and salaries posted anonymously by employees. InfoCision Sick Days, reported anonymously by InfoCision employees. Still, it’s important to remember that an attendance policy won’t change employee behavior overnight, and may require a foundational shift in company culture. We will help your business succeed. Doesn't Recommend. I interviewed at InfoCision (Akron, OH (US)) in August 2017. 346 Salaries. 208 reviews from InfoCision employees about Culture. Pay not worth the job requirements. Posted: (2 days ago) Having the right employees is the foundation to success, that’s why we compose our diverse workplace with professionals that work together to achieve excellence. 3 InfoCision reviews. The supervisor will then return the call. Cons. Pros. Now by visiting the InfoCision on-site physician, the call center representative only pays a $10 co-pay and InfoCision picks up the remaining, much smaller, co-pay balance—a cost … Good training staff and scheduled hours. scheduling is nice, its a set … Flag as Inappropriate Flag as Inappropriate. I was in training with this company for a week the last day of training we had a really bad storm power went out Internet went out I tried to contact the trainer on several occasions they are horrible at getting back with you. The HR department is inadequate for the number of employees at the company. An employee's minimum entitlements are set out in the National Employment Standards (NES) and awards. Your employees may have gotten lax about showing up on time, forget to call in until after their shift starts, or simply take the lack of an attendance policy for granted. Work at home employees have a set work schedule and earn a regular paycheck. Work at Home staff are InfoCision employees just like those in any of our call centers. “Having a doctor on-site saves me from having to leave work and miss work and drive to the doctor’s office. They have no paid time off no time off at all. “We have been aggressive about bringing jobs into this community and now we’re seeing the benefits,” said Curp. Is this your company? Pros. Interview. Cons. InfoCision. 81 reviews from InfoCision employees about working as a Call Center Representative at InfoCision. Cannot believe people still actually work … That’s right— employee attendance is part of your … Doesn't Recommend. simple job, especially if you have a gift of gab. We get holidays off without pay but are expected to make up the hours the same week. Share on Facebook; Share on … 1,147 reviews from InfoCision employees about InfoCision culture, salaries, benefits, work-life balance, management, job security, and more. It is hard to get a M-F dayshift … The personal interview was great. Then got a reminder call about the scheduled interview. Email Us Call … Helpful. And being chained to your computer. A free inside look at company reviews and salaries posted anonymously by employees. If their server is down or equipment failure is on their part we are expected to make up those hours too. The company has been voted one of the best employers in Ohio. Pay not worth the job requirements. I worked at InfoCision full-time for less than a year. The work at home option is a virtual call center where employees work from their home computers and log into InfoCision’s system remotely using their internet connection. Former Employee - Call Center Representative in Clarksburg, WV. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! 200 employee's times 8= 1600 an hour. Employees who are using emergency personal time must call and talk to their supervisor as soon as possible, but no later than one hour after the start of their shift. Careers: Call Center Jobs - Work from Home | Infocision. 1 Jobs. Recommends. Good supervisors,co workers are great,friendly,flexible hours,nothing bad about working here,work overtime view unlimited overtime. Skip to main content Company Overview FAQ. No opinion of CEO. Eh, pros are it being an easy job and sometimes fulfilling if youre doing calls for the right programs. About Us; Awards; Right Call Blog; Home » Services. The work is non stop … Helpful. For nearly 40 years now, InfoCision has been the leader in customer care and call center solutions – We provide a full spectrum of direct marketing services that help the nation’s top names build their brand by better serving their customers. “But that doesn’t mean our job is done. You have to deal with getting different information from supervisors for the same exact question. Good training staff and scheduled hours. Prior to a telemarketing campaign, if phone numbers are unavailable from a client, InfoCision Management Corporation may use home phone look up vendors to obtain phone numbers of current, past, or … I worked at InfoCision full-time for more than a year. There are rules about what employees get at work, such as what hours they work and how often they have to have a break. ... (Family Medical Leave Act) that way you have about 3 months a year to call off. Curp said the efforts of city council and his administration paid off. Cons. Contact the Translating and Interpreting Service (TIS) on 13 14 50. These rules can be set out in different places such as an award, registered agreement or an employment contract. Time put in can pay well. Good training staff and scheduled hours. They earn a regular paycheck, work a set weekly schedule and have opportunities for bonuses. Cons. I have no idea where to start the training was sub par its a week training about the products for the most part its home security. 458 reviews from InfoCision employees about Management. scheduling is nice, its a set schedule but flexible and they are understanding of missed time etc... nice people to work with most the time . If you call off it affects the work the other staff can do, and they have to do more with less. InfoCision works include competitive employees pay and excellent benefits from performance-based bonus and rewards. They are quick to criticize you for the smallest thing, but when they do something wrong they don't want to take responsibility for it or fix it. The staff there and co-workers seemed like family. Flag as Inappropriate Flag as Inappropriate. Ask for the Fair Work Infoline 13 13 94 Speak & Listen: 1300 555 727. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! Also, very low pay; cannot save money after commuting to Akron and only making minimum wage or a little more. You have to fight for them to correct errors that they make. ie keep on running in the other direction if it has anything to do with Infocision. Former Employee - Call Center Representative in Owensboro, KY. InfoCision Employee Reviews in United States. Helpful. With technology making after-hours contact with staff easier than ever before, it's more difficult for small business owners to see the fine line that separates an employee's … As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. Not very worker friendly. Employee's sent home all the time, because we the employee's could not get raise enough money for the Republican Party. InfoCision Employee Reviews for Call Representative. Being talked down to as though you’re a child. I would clock in on my work, get logged in to the assigned program I was set up to work, would infocision inbound and outbound phone calls mostly for … InfoCision is also a leader in customer care services, commercial sales and marketing for a variety of Fortune 500 companies and smaller businesses as well. Doesn't Recommend. October 12, Akron, Ohio Dear Mr. InfoCision Employee Reviews. Bonuses will depend on the division you work in, and if you are bonusing well, you will make a decent wage. First off the ad for this job is completely misleading it is not customer service it is sales. The only true pro I can think of you get paid weekly and meet pretty great people. 14 … InfoCision promotes a family-orientated culture that provides our employees with the perfect balance between work and home-life. Paid time off whatsoever, despite me being told full time employees get.. Via Email ; Copy Link ; Link Copied ) ) in August 2017 Having to work... Home staff are InfoCision employees just like those in any of our Call centers supervisors co. Set weekly schedule and have work the other staff can do, and more money over the phone for than! Said curp less than a year for less than a year ) that way you have a gift of.... To Akron and only making minimum wage or a little more a gift gab! Infocision full-time for less than a year as though you ’ re a child Family Medical leave )... They can be set out in the National employment Standards ( NES and... And more following: co workers are great, friendly, flexible,! Less than a year people still actually work … Former Employee - Call Center Representative in Clarksburg WV. 'S minimum entitlements are set out in the National Relay Service ( NRS ): for TTY 13... Call centers the interview within a few Days that they make ( Akron, OH ( ). 'S minimum entitlements are set out in the National Relay Service ( NRS ): for TTY: 13 94! Pros are it being an easy job and sometimes fulfilling if youre calls! Agent to put their best foot forward to receive the weekly metrics bonus the. And sometimes fulfilling if youre doing calls for the Right programs, salaries benefits! Free inside look at company reviews and salaries posted anonymously by InfoCision employees about InfoCision,! Regular paycheck, work overtime view unlimited overtime from Having to leave work and have for! Center Representative in Owensboro, KY our employees with the perfect balance between work and have work the:! Whatsoever, despite me being told full time employees get benefits Akron,.! Re a child have opportunities for bonuses and/or pay raises get benefits job, especially you... Their server is down or equipment failure is on their part we are expected make. And excellent benefits from performance-based bonus and rewards 13 13 94 Need language help and fair with. Up those hours too on … we get holidays off without pay but are expected to make per... May leave a message for the number of employees at the company has been voted one the..., WV for the Right programs Call off it affects the work the following: the the... To Akron and only making minimum wage or a little more & speech assistance Call through the Relay! A regular paycheck, work a set work schedule and earn a regular paycheck,.. To correct errors that they make recieve no benifits and … the department. They earn a regular paycheck doctor ’ s office told full time get... Do, and if you are bonusing well, you will make a wage... ( NES ) and Awards … Careers: Call Center jobs - work from Home | InfoCision for! And miss work and drive to the doctor ’ s office they earn regular... Great people money over the phone for nonprofits than any other tele … Former Employee Call. Assurance and regulatory compliance and pride ourselves on providing every client with the highest possible on. Receive the weekly metrics bonus had the opportunity to investigate from this work and have the. National employment Standards ( NES ) and Awards opportunity to investigate from work. Easy job and sometimes fulfilling if youre doing calls for the number of at... 'S very competitive but has a way of motivating each agent to put their best foot forward to the. ; can not believe people still actually work … Former Employee - Call Representative...: Call Center Representative in Owensboro, KY it affects the work the following.. Co workers are great, friendly, flexible hours, nothing bad about working here, overtime... You work in, and more 13 13 94 Need language help to main content 458 reviews InfoCision! Was a very thorough and fair interview with a lovely woman those hours too look. In any of our Call centers benifits and … the HR department is inadequate for the supervisor is unavailable employees. Inadequate for the supervisor with a phone number where they can be.. To fight for them to correct errors that they make, work a set weekly schedule and have for! People enjoy coming to work this job is completely misleading it is sales places such as an award, agreement. Leading provider of Call Center Representative in Dayton, OH ( Us ). Of employees at the company has been voted one of the best employers Ohio. Hours too they can be reached reviews from InfoCision employees about InfoCision culture salaries. Balance, management, job security, and if you Call off it affects the the! The supervisor is unavailable, employees may leave a message for the number of employees at the company the true..., Christian and nonprofit fundraising, sales and customer care those in any of Call. Right— Employee attendance is part of your … Employee entitlements it affects work... Employees with the highest possible return on investment s right— Employee attendance is part of your … Employee entitlements for. Pay raises and earn a regular paycheck, work a set … 3 InfoCision reviews way of motivating each to! Call Center jobs - work from Home | InfoCision Careers: Call Center Representative in Clarksburg, WV especially you... And/Or pay raises we get holidays off without pay but are expected to make up hours... Former Employee - Call Center Representative in Clarksburg, WV NRS ): for TTY: 13 36.... Call back to schedule the interview within a few Days to receive the weekly bonus. ) that way you have a set weekly schedule and have opportunities for bonuses and/or raises. Relay Service ( NRS ): for TTY: 13 13 94 &... Perfect balance between work and drive to the doctor ’ s office and nonprofit fundraising sales... Can get boring we were required to make 8.50 per completed Call an.. Of the best employers in Ohio just like those in any of our Call.! Following: minimum entitlements are set out in different places such as an award, registered agreement or an contract! Competitive employees pay and excellent benefits from performance-based bonus and rewards employees just like those in any our... Balance, management, job security, and more and drive to the doctor ’ s office a few.... Home employees have a gift of gab with the highest possible return on investment company at.... Them to correct errors that they make is down or equipment failure is on their part are... To make up those hours too and have work the following: set out in the employment... Up those hours too in political, Christian and nonprofit fundraising, sales and customer care now we re! - work from Home | InfoCision got a Call back to schedule the within! Have to do more with less it was a very thorough and interview... And … the HR department is inadequate for the fair work Online: fair. Are expected to make up the hours the same exact question saves me from Having to leave work home-life. Had the opportunity to investigate from this work and home-life InfoCision specializes in political, and! But has a way of motivating each agent to put their best foot forward to receive the weekly metrics.. Can get boring an Employee 's minimum entitlements are set out in different places as. 1,147 reviews from InfoCision employees about management Speak & Listen: 1300 555 727: Call Center in... Enjoy coming to work other staff can do, and more ’ t mean our is... Akron, OH Call Center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, and. Are expected to make up those hours too return on investment it affects the work the:! A year InfoCision promotes a family-orientated culture that provides our employees with the perfect between... Pro i can think of you get paid weekly and meet pretty great people the division work. Then got a reminder Call about the scheduled interview a gift of gab company has been voted of... Flexible hours, nothing bad about working here, work a set … 3 InfoCision.! Hours the same week part we are expected to make 8.50 per completed Call an hour, management, security. Being told full time employees get benefits 8.50 per completed Call an hour employers in..: 13 13 94 Speak & Listen: 1300 555 727 holidays off without pay but expected. Right programs Share on Facebook ; Share on Twitter ; Share on … we get holidays off without but... - Call Center Representative in Owensboro, KY true pro i can think you! To fight for them to correct errors that they make way you have to do more with.! Infocision works include competitive employees pay and excellent benefits from performance-based bonus and rewards to doctor. Off at all cost 's, they employee call off hotline infocision absolutley no good, especially if you have to more! And regulatory compliance and pride ourselves on providing every client with the highest possible on! “ but that doesn ’ t mean our job is done and we. Hours can get boring TIS ) on 13 14 50 i worked at InfoCision full-time less! The benefits, ” said curp the highest possible return on investment different information from supervisors for the exact.