though, you claimed it to be an award for the world’s best airline. Fortunately, the lady at the counter tried to find other flight for us. Also Rocky Gupta clearly stated that I may or may not be refunded, I will never travel with Singapore airlines and also let everyone I know not to travel with Singapore Airlines. But AVML does not consist of egg, so how were we offered with this? me: is there anything stated in my contract with SIA that i have to check on the flight status personally after a boarding pass has been issued to me ? over-packed) – It was 22-24 KGS and it was not over packed as the allowance was 30 kgs I demand an explanation on this. • Wrong luggage delivered to King Perth hotel 31st Jan © 2020 Singapore Airlines. They got to improve the service, the food and the whole attitude of the staff. We suffered so much stress, anguish & anxiety turning our family trip into nightmare They tried looking for staff for assistance at the destination airport but no one was eager to help out. We paid an extra $1753.00 (the difference between economy and premium economy for the two of us on this leg) and seek to be reimbursed this amount of money. All those hours planning 1 year in advance is wasted and I feel un-valued as a customer and very dissatisfied. But why they can’t remove my surname from my ticket for genuine reason and why they want to reissue my wife’s ticket too? I was not treated with respect as a customer, and I was consistently let down at every leg of my trip. Today, I checked my flights and noticed that not only did the plane change to A350 on my itinerary, but the first class seats I paid for got downgraded to business class. Get in touch with Turkish Airlines call center for your wishes, complaints, suggestions and feedbacks. We are therefore seeking compensation for our overnight stay at a hotel/transfers in Mumbai on the 21st December 2017. I have always loved travelling with Singapore Airlines and always recommended it to anyone. You can be sure that this humiliating experience will definitely detract me from flying on SQ again. My name is Ng Kah, Krisflyer no 8932344484. I laid there for about hour feeling very sick and disorientated. The supervisor at Kolkata airport refused to let me board the flight due to no return ticket from Singapore and gave me no option to book ticket at the spot paying in cash / card. It was inedible. Of course, there is not enough money available on my card now for them to take out for another fare and Barclay card stopped the extra payment for that reason. Later when the authorities delivered the lagguage at home her valuables were missing. I had to do this through my phone as I was in the check in counter. However my passport has given name as Ratna Shankar and the surname is (Blank). It’s not the world’s best airline from my reading nor through a recent trip in economy from Singapore to Sydney. We were at the check in counter at 5:55 PM, At the time of check in, I was asked to show my pre-arrival registration to HK. Near-by Airports: ... Boeing 777-300ER; Boeing 787-10; Queries handled by Singapore Airlines Customer care: Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free … Online Booking /Refund Help Desk (Monday to Saturday, 0930 Hours - 1730 Hours IST) Landline Number : 011-24667473. It has now been longer than this and still no points. The following flight was (SQ 5308) at 19:00. 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