Read More. JAL offers a very competitive product with their Sky Suite III reverse herringbone seats on the 787. JAL’s 777-300ER Sky Suite Cabin. It flies non-stop to about 60 domestic destinations and more than 30 international destinations in Asia, Europe, Oceania, North America and South America. For the next few months, Sydneysiders are in for a treat with Japan Airlines swapping its Sydney-Tokyo flights to the newer Boeing 777-300ERs, which come with fully-flat beds in Sky Suite business class and free, unlimited inflight Internet for passengers at the pointy end. Prior to boarding, I used the Cathay Wing First Class lounge instead of the Qantas business class lounge that is the JAL designated lounge. There seemed to be a lot of confusion at the gate as multiple zones were roped off. They really want you to feel as comfortable as possible. The tray-table is latched to the side of the seat back in front. Pretty soon, the cabin lights were turned on in preparation for the arrival meal to be served. I missed the Narita Express train before I realized they only leave once per hour at certain times of day. When I first heard that JAL’s Boeing 787 Dreamliner being pulled off SFO-HND, I thought a downgrade was in store. We had a lovely early morning approach into Narita, landing on runway 16L, which unfortunately meant I had no view of the terminal since I was sitting on the left. Which had me somewhat wishing I had just booked LAX to Tokyo. Upon contacting the Foot space is ample, with the cubby hole being the same width as the seat, one of the biggest benefits of JAL’s unique Sky Suite layout. Link: JAL Sky Suite seats; The trek back to Narita sucked hard, dude. This actually worked pretty well in my opinion, and was convenient when I needed to make my bed. A lie-flat "Sky Suite", which is 188 centimetres long and 65 wide, in a 2-2-2 layout. I wrote about the opportunity to use Alaska Airlines miles for heavily-discounted Business Class flights on Japan Airlines back in May 2017 before it became common knowledge here in Singapore and have already taken advantage of this amazing deal on a number of occasions (check out my review of the SKY SUITE III from SIN-HND and HND-BKK!). Perhaps it was because I was not able to have the Japanese meal this time around. The picture was crisp and the colors were good. ), as well as the much smaller Cathay Pacific Lounge, before heading to the gate for our flight. I love the privacy offered by these types of seats, as well as the leg room and direct-aisle access. Currently you have JavaScript disabled. Our aircraft, a Boeing 787-9 (Registration: JA869J) was visible through the window directly facing the gate. Thank you for this well-written review. We booked and paid a few months in advance to get cheaper air fares. The seat/bed was wide, long and comfortable. Flying Business Class across the Pacific Ocean is a big deal to myself as it doesn't happen often. That is the only negative I have to say about this airline product. Can I check with you whether JAL Business Class passenger can access the MH’s Golden Lounge? The dinner was designed by six red seal chefs and showed something creative and different. Firstly, the legroom is fantastic. They are really nice and amazing hospitality! Best... Today my husband and I flew back to Vancouver by Japan Airlines. A pillow and blanket are provided are provided to each business class passenger, and the blanket is very light and surprisingly warm. Business class on this aircraft was divided into two sections; the forward section has four rows of seats in a 2-2-2 open suite (JAL Sky Suite/Apex) configuration, and the aft section has three rows of seats in a similar configuration. Prefer video? Japan Airlines Sky Suite Business Class remains my favorite business class product, particularly its very private window seats. The flight was full, which meant that plenty of other passengers thought the same. The overnight flight from Singapore to Haneda ln JAL's SKY SUITE III was fairly unimpressive - it was good but I guess it pales in comparison to Singapore Airlines' A350 product which serves the same route. Apex Suite window seat Japan Airlines. I’m not sure how they determine who gets first dibs on the Japanese meals, as I’m pretty sure I requested the Japanese meal pretty early on. Thanks for reading! It was clean and just a little smaller than business but only feet away. The Sky Suite is either a 2-3-2 configuration on the Boeing 777s or a 2-2-2 layout on the 787s. more, You seem to have JavaScript disabled. The Western arrival meal was mediocre at best. I was curious to see how the same seat on the Dreamliner compares. It was clean and just … Shortly after settling in, I was offered a hot towel that came in a tray. I arrived at Narita airport shortly before 9AM, and headed to JAL… ... From the sound of your review, not all J flights on JAL are created equal! Perhaps because it was an overnight flight, the cabin crew did not seem to leave an impression for me. I’m 5’7″ and I was just barely using the ottoman in a lounge position, with about a foot of space to spare. During the eight hour flight, they served us two meals: dinner and breakfast. Once again, my review is describing the Business Class JAL Sky Suites. Last year, JAL unveiled an entirely new 777-300ER cabin configuration it calls JAL Sky Suite 777. The seat features a large 17″ touch-screen TV, which also included convenient back-lit buttons beneath the screen. Boarding was slightly delayed but didn't impact the arrival time into Singapore. I ordered myself one of the set meals, a Soba de Sky, and a Sky Time Kiwi juice. The service was reduced, but that did not detract from the genuine Japanese hospitality offered by the crew. Click here for instructions on how to enable JavaScript in your browser. Wow. Review - Cathay Pacific Business Class - Vancouver to Hong Kong - A350, Review - JAL Business Class - Vancouver to Tokyo - 787-8, Review - ANA Business Class - San Francisco to Tokyo Narita - 777-300ER, Review – JAL Class J – Kagoshima to Tokyo Haneda – 767-300, Review – Shell Flat Neo – Tokyo Narita to Vancouver – 787-8. A simple form was also provided that asked whether you wanted to be woken up for the arrival meal if you were sleeping, and whether you preferred the Western or Japanese meal. The country's largest airline, Japan Airlines (JL) is headquartered in Tokyo. Short flight from Seoul (ICN) to Tokyo (NRT). The 24 new JAL SKY SUITE II seats will feature on the updated Boeing 767, each designed to recline 180 degrees into 2m long fully flat beds. I used the premium economy bathroom for convenience. After an hour or so, I had to tuck the shoulder strap underneath my arm as to give some relief to my neck. Overall, JAL’s food and ground service is okay but unspectacular, while its game-changing business class Sky Suite hard product is unmatched in the industry. Operating its Dreamliner aircraft between Melbourne / Sydney and Tokyo, Japan Airlines business class is renowned for offering an award-winning business ‘sky-suite' and an extremely high standard of hospitality and service. As Australia announced a travel ban on March 17, my family and I had to cancel our trip to Japan. In order to post comments, please make sure JavaScript and Cookies are enabled, and reload the page. The food delicious. I had booked my flight from LAX to Osaka with business class and unfortunately... One the best experience in flight. I boarded through door 2L. Japan Airlines has a many different types of business class. JAL also flies the newly configured B777-300ER Sky Suite to New York, Chicago, and Los Angeles. Even though it was economy class the flight crew never stop treating the passenger any less. JAL will install truly flat JAL SKY SUITE II in a 1-2-1 configuration on some of its 767-300ER fleet. Oh well. I boarded with my mom and sister, who were traveling in first class. It was a tiny bit sluggish, and didn’t feel as snappy to use as I would have liked. If not, what are the lounges that are accessible for JAL J class passenger. Nearby, there’s also an Amex lounge that some Amex cardholders can access, which I briefly checked out, but the Qantas lounge offered more space and better dining. We had a smooth departure out of Kuala Lumpur without much traffic. Review – JAL First Class – San Francisco to Tokyo Haneda – 777-300ER, Review – Haneda Excel Hotel Tokyu Runway View, Review – Thai Airways Business Class – Bangkok to Kuala Lumpur – 777-300ER, Review – JAL SKY SUITE III – Kuala Lumpur to Tokyo Narita – 787-9, Review – ANA Business Class – San Francisco to Tokyo Narita – 777-300ER, Review – Cathay Pacific Lounge in Vancouver. The IFE selection was good, but the interface could be a bit more intuitive and the controls a bit more responsive. The only caveat about a window seat is that if you are a larger person, the little alley to get to your seat is quite narrow. ... Also waiting at my seat was the menu, from JAL’s oddly named “BEDD Sky Auberge” dining program. I sat in 12 A. Before jumping into bed I checked out the lavatory, which was pretty basic, with just mouthwash and toothbrush for amenities. Boarding began right on time, starting with passengers requiring assistance, then first-class passengers, business-class and oneworld elites, and then premium-economy and coach passengers. Best flight I’ve had. Definitely not the case. Pressing a lever down will unlock the tray table which swings out and swivels into place. Available on my seat were a pair of noise-cancelling headphones, a JAL amenity “pouch” (It’s not a full kit offered in longer flights), a pair of slippers, a soft blanket and a pillow. Remember to check for JAL’s award availability on British Airways’ site before your next trip to Asia. Japan Airlines business class offers one of the most comfortable ways to travel from selected Australian cities to Japan. More often than not, satellite terminals tend to be an afterthought, with all the design and amenities being focused on the main terminal. While narrow, I'll take a narrow business class seat any day if it's this private and comes with an airweave mattress pad for greater sleep comfort. I loved the privacy and spaciousness offered by the seat. Checking-in at Tokyo Narita Airport & JAL Sakura Lounge. Best customer service ever in flight (both way to and from). Join Australian Business Traveller as we give JAL's new Sky Suites a real-world trial on a recent journey from … Check out our Trip Report on YouTube, complete with chill and relaxing music! JAL SKY WIDER will be installed in the Economy cabin as well. However, KLIA’s satellite felt nicely designed and thoughtfully laid out. The reviews in each sort order are displayed chronologically. The service was impeccable. Required fields are marked *. Below, you can read a review of the flight during which I was lucky enough to experience JAL’s excellent “Apex Suite” business class seats. Today my husband and I flew back to Vancouver by Japan Airlines. We visited a couple of lounges including Malaysia Airline’s brand new Golden Lounge (review of this coming soon! Since this was a red-eye flight, there is no full meal service after departure, but only a light meal prior to arrival. Otherwise, I would have been a total zombie later on as I still had a full day layover at Narita for planespotting! Upon boarding, I was greeted by the purser and kindly directed towards my window seat for the flight, 12A. Most selected commitment to quality.International flight - JAL SKY SUITE aircraft.Learn about seats, inflight dining, entertainment and other services for each travel class. Looking outside, it was still dark, so I flipped through the IFE and checked out the Air Show. This is the version of our website addressed to speakers of English in the United States. The breakfast was a Japanese gyuudon/ meat and rice package by a famous chain restaurant Yoshinoya. The Verdict. In early August 2018, I was able to review my flight on JAL Japan Airlines in their Business Class Sky Suites, from Southeast Asia, Bangkok (BKK) to the US via Tokyo Narita Airport (NRT). The seat controls themselves were simple and easy to use. I used the premium economy bathroom for convenience. For those of you looking to book your own flight, note that this was a 777. We completed the full meal. The airline has four classes of service: First Class, Executive Class (the equivalent of Business Class), Premium Economy Class, Class J (Economy Class seating with larger seats) and Economy Class. The check-in counters opened a little earlier than scheduled, so we were second in line to get checked in. Needless to say, JAL’s SKY SUITE was 100x better than AA’s soft and hard First Class product on the outbound (and even cost fewer miles). My wife and I took the domestic flight from Osaka (Itami airport) to Tokyo (Haneda airport). written by Frank May 13, 2016. As I finished up my meal the sky was growing lighter and lighter. The cargo door was still open to finish up some last minute loading. A few years ago I flew in the Sky Suite I from Seoul to Tokyo. However, after a while of being strapped in, it really started to irritate my neck whenever I had to move around and reach for things. I thought the movie selection was quite generous, but the layout, menu system and controls felt a little clunky and didn’t flow very well. The JAL amenity pouch contained a moisture mask, ear plugs, an eye mask and a toothbrush. I had booked my flight from LAX to Osaka with business class and unfortunately I had done all my research assuming that JAL had the same kind of seat in their LAX to Osaka run as LAX to Tokyo (Sky Suites). I was very impressed by the design of KLIA’s satellite terminal. FREQUENCY. To use our mobile site, please enable JavaScript. Very comfortable product. Make sure to subscribe to our newsletter for instant updates when we release a new post! Also head over to our YouTube channel for our video trip reports. A feature of the seat that I actually did not appreciate was the three-point safety harness. We arrived at gate C32 about 10 minutes before the scheduled boarding time, where a lot of people were already waiting. After a stop in Tokyo following my flight on Japan Airlines in their JAL Sky Suites Bangkok to Tokyo, I continued my journey on Japan Airlines to New York. JAL Business Class Sky Suite review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Unfortunately, I was told they had already run out of the Japanese meals. Unfortunately, for whatever reason, our check-in agent took almost 20 minutes to check us in, mentioning something about reconfirming our tickets. It was cheaper and faster to fly than to catch the train. Pre-boarding for infants and elderly began momentarily, followed by JAL Diamond and OneWorld Emerald members, followed by Business Class and JAL Sapphire / Crystal. Japan Airlines' primary hubs are located at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT). Whilst Narita Airport gets a lot less love these days than Haneda Airport due to its considerably closer proximity to the centre of Tokyo, it is still as efficient as ever and after a smooth check-in, I was quickly through immigration and on my way towards the quiet enclave of the Sakura (Business) Lounge. When the system detects a problem with a review, it is manually reviewed by our team of content specialists, who also check every review reported to us after publication by our community. Before publication, each review goes through our automated tracking system to control if it meets our publication criteria. JAL flies return between Melbourne and Tokyo daily. JAL will expand this later to HNL and select long-haul SE Asia routes by FY 2014. It features four entirely new cabins, first class, business class, premium economy, and economy. I brought it home to share this comic like meal with our kid. Beneath that was a touch-screen remote controller for the IFE. Here it was located on the seatback in front of you. I sat in 12 A. The first aircraft with SS7, as it is designated in the flight timetable, went into service on January 9, 2013, on the Narita-London route. I loved the privacy and spaciousness offered by the seat. After finishing the meal relatively quickly, I was ready to get some sleep. I slept for a solid three hours, and by the time I woke up we were about two hours from Tokyo. JAL has the superior product across the Pacific in business class. And for a 10:45am flight, I didn’t want to cut it that close. Boarding at gate 63. The big letdown was the food, which is not usually the case on my other Japanese carrier flights. In addition, each seat in the 1-2-1 configuration provides unobstructed aisle access, something that is now becoming the standard requirement for business class seating. Missing the 7am train meant waiting until 8am. My seat, 7K. The Sakura Lounge is a classy affair, split over two simple but stylish levels with a quiet zone on the lower level including sleep pods a… Sky Suite II nice but really narrow JAL operated this 10:40 am flight from Hong Kong to Narita with a B787 Dreamliner equipped with the Sky Suite II in business class. In the 2012 Frequent Business Traveler Air Travel Pet Peeve Survey, a lack of personal space took the top three slots.. Now I know that the three-point safety harness is there to protect the head in case of sudden stop or movement (since there is no seat back close enough to cushion the head). I have no words to describe my experience. Beneath the storage compartment was a power socket and a USB port. I didn’t mind this much, as I did want to catch some sleep, since I’d be spending a full day awake at Narita. A convenient shuttle train connects the main terminal with the satellite terminal. What do you think about JAL’s Sky Suite III business class seat? Since there’s no JAL lounge to review, I’ll keep my comments on the Qantas lounge brief. Flight from Osaka ( Itami Airport ) this airline will certainly have heard about Sky. More responsive time, where a lot of confusion at the back of business class are... Jal offers a very competitive product with their Sky Suite II in a 2-2-2.! But the interface could be a bit more responsive I was told they already. Remember to check us in, mentioning something about reconfirming our tickets I have to say about airline. The genuine Japanese hospitality offered by these types of business class product, particularly its very private seats. Felt the 787 version was actually roomier and a toothbrush a review of Bangkok. 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