What really brings a smile to your face? Search for more Customer Service Representative - Houston, TX jobs in Houston, TX at other companies. How about right to the leading edge of health care. Candidates are required to pass a drug test before beginning employment. Dispense: united doses, specialty pharmaceuticals and injectables. Customer Service Representative - Houston, TX vacancy in Houston, TX with UnitedHealth Group - 3.7. Salary information comes from 692 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Responsible for handling more complex issues related to our members and providers. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Candidates are required to pass a drug test before beginning employment. Interpret physician’s letter of medical necessity. Help educate our customers on the processing of payments through online application. Posting id: 604731084. We use cookies to ensure that we give you the best experience on our website. This is a chance to take your career to new levels of influence and impact. May work with other organizations to arrange for reimbursements. Average UnitedHealth Group Customer Service Representative yearly pay in the United States is approximately $45,299, which is 43% above the national average. How long does it take to get hired from start to finish at UnitedHealth Group? As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 50 to 70 callers per day, always remembering that there is a real person on the other end of the phone who is looking for help, guidance, and support. Average UnitedHealth Group Customer Service Representative yearly pay in the United States is approximately $45,299, which is 43% above the national average. All UnitedHealth Group - Customer Service salaries. The average hourly pay for a Senior Customer Service Representative (CSR) at UnitedHealth Group is $17.33. Reviews from UnitedHealth Group employees about UnitedHealth Group culture, salaries, benefits, work-life balance, management, job security, and more. What is the vacation policy like at UnitedHealth Group? Watch the video to learn more about the role, Explore a potential Career Path in Customer Service. Learn how we are giving back to our communities, Learn more about our culture of Inclusion & Diversity, Pay Transparency Nondiscrimination Provision, Immigrant and Employee Right to Work Poster, Job Applicant and Successful Candidate Privacy Notice, Attention to detail, able to find missing or inconsistent information, Ability to engage patiently with members and colleagues to gather critical information, Desire to implement process improvements to create efficiencies and better outcomes. Explore UnitedHealth Group Customer Service Representative salaries in the Philippines collected directly from employees and jobs on Indeed. We have received recent reports of fraudulent emails purporting to be sent from UnitedHealth Group, UnitedHealthcare, or Optum recruiting personnel. UnitedHealth Group will never request you download software or pay a fee of any sort to explore employment opportunities with our company. If you believe that smart and decisive actions start with you, we can provide the challenge you need and the career opportunities you want. How do you like your challenges? Learn more about UnitedHealth Group’s efforts to make an impact Access our Sustainability Report. Reviews from UnitedHealth Group employees about working as a Customer Service Representative at UnitedHealth Group. If you wish to verify the legitimacy of any email purporting to have been sent by or on behalf of UnitedHealth Group recruiters,  please call 1-800-561-0861 between 7 a.m. and 7 p.m. CT, Monday – Friday, for assistance. Job Description: You’ll take as many as 50-70 calls per day from customers who have questions about their health benefits.In addition, employees must comply with any state and local masking orders. Privacy Policy  Family & Medical Leave Act  Equal Employment Law Poster Employee Polygraph Protection Act  E-Verify Participation Poster Pay Transparency Nondiscrimination Provision Immigrant and Employee Right to Work Poster If you continue to use this site we will assume that you are happy with it. Turns out it’s pretty much social work, it’s unpleasant and mentally and emotionally exhausting. As an Inside Sales Representative, you'll answer incoming calls from people interested in purchasing insurance supplements (no … Position Description . Help members make informed decisions about their care services by answering questions and resolving their issues. UnitedHealth Group, OptumRX, training class, customer service representative, customer service, CSR, Pharmacy, PBM, Pharmacy Benefit Management, inbound calls,…, See all jobs matching Customer Service Representative in UnitedHealth Group, Reviews about Pay & Benefits for Customer Service Representative in UnitedHealth Group, See all UnitedHealth Group Customer Service Representative reviews about Pay & Benefits. Consult regarding use of medications and policy requirements. How do you feel about going to work each day at UnitedHealth Group? You’ll also provide valuable input to our evolving policies, leading to a win-win situations for our members, our partners and for the people on our high performing teams. Visit PayScale to research senior customer service representative (csr) … We are hiring a Customer Service Representative to manage customer queries and complaints. to giving back to the communities where we live and work, across the nation and around the world. Provides expertise and general claims support to team in reviewing, researching and negotiating and processing of claims. Customer Service Representative - Houston, Tx Vacancy In Unitedhealth Group Job Title: Customer Service Representative - Houston, Tx. Customer Service Representative (300) Software Engineer (231) Senior Software Engineer (159) Business Analyst (133) Director (114) If you like complex and enormous, we might have a position with your name on it. LHI Customer Service Representative - La Crosse, WI . How many vacation days do you get per year? Review and approve pending requests prior authorizations. UnitedHealth Group is a drug - free workplace. Is it being able to make connections and build relationships with people from across the globe? UnitedHealth Group is a drug-free workplace. If you need special assistance or accommodation for any part of the application process, please call 1-800-561-0861 and press or say 1 for Applicant to be connected to Recruitment Services. Working on Claims is not a job for everyone. Customer Service Representative - Remote within Philadelphia, PA, Customer Service Representative - US Remote, Customer Service Advocate - Maryland Heights, MO, Customer Service Representative - Carlsbad, CA (Temporarily Remote), Working as Customer Service Representative. 261 UnitedHealth Group Customer Service Representative interview questions and 243 interview reviews. How long will it take to know if you get hired? Driven Life and Health insurance agent and customer service professional seeks employment with a growing insurance agency. Mentor, challenge and communicate effectively with different types of people. Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Highest paying cities for Customer Service Representative in US. Depending on the business you work in, your responsibilities may vary. Leverage your sales experience into a sales career with UnitedHealth Group. OptumServe provides health care services and proven expertise to help federal government agencies modernize the U.S. health system and improve the health and well-being of Americans.By joining OptumServe … How flexible are your working hours at UnitedHealth Group? Coming from a call center background they did not clearly explain what my job was because I don’t think they even knew. ... UnitedHealth Group is an essential business. Provides support by reviewing, researching, investigating, and processing claims. Clear All. J describes how a role in Customer Service went from being a job to a career. Reviews by Job Title. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits) Privacy Policy  Family & Medical Leave Act  Equal Employment Law Poster   Employee Polygraph Protection Act  E-Verify Participation Poster  Immigrant and Employee Right to Work Poster Job Applicant and Successful Candidate Privacy NoticeJob Applicant and Successful Candidate Privacy Notice. Most people think they are paid fairly at UnitedHealth Group, Get weekly updates, new jobs, and reviews. In our company description, you can tell the divvyTEAM likes to have fun. One or more years of experience in an administrative role in an office environment as well as a high school diploma/GED or equivalent work experience, Proficient computer skills including data entry and navigating Microsoft Office programs, Compassionate individuals with strong relationship building skills. How about making someone’s day with an answer to their question or making their life easier by having a solution to their problem? This job is near or in the area of Wausau, Wi 54401. Find Reviews Filter. Best Jobs in America 2021 NEW! Please note that all salary figures are approximations based upon third party submissions to Indeed. Careers with Optum. Apply today to be part of our next sales training class. What tips or advice would you give to someone interviewing at UnitedHealth Group? The average hourly pay for a Customer Service Representative (CSR) at UnitedHealth Group is $15.63. Updated Jan 29, 2021. Customer Service Representative job description. Analyzes and identifies trends for all appeals and grievances. They need to do better for their employees. Help ensure a high level of support with quick resolution. 76 UnitedHealth Group Customer Service Representative jobs. If you were in charge, what would you do to make UnitedHealth Group a better place to work? Make sure the goal of connecting with members and providers is met, while enhancing the customer experience. To better qualify for this job it is good that you have at least 1-2 years minimum of job experience related to "Customer Service Representative - Wausau, Wi" before you apply. Based on 3 salaries posted anonymously by UnitedHealth Group Customer Service Representative employees in Cebu City. Salary information comes from 692 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new … Free interview details posted anonymously by UnitedHealth Group interview candidates. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday. Customer Service Representative Job Description Template. Here, the work that you will do every day ensures our members receive medications that are critical to their health and well-being. Input and retrieve information from computer systems. Modify this customer service job description with the key duties and responsibilities for your CSR role. Improve the lives of others while doing your life’s best workSM, What really brings a smile to your face? Responsible for management and administration of multiple functions within the Billing Department. UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. However for all you have to do they do not pay enough. As part of our Enrollment and Eligibility team, you’ll work with experienced colleagues to facilitate the enrollment of new members. Free interview details posted anonymously by UnitedHealth Group interview candidates. We’re constantly gathering and analyzing information. Learn about UnitedHealth Group culture, salaries, benefits, work-life balance, management, job security, and more. Compare all Customer Service Representative salaries in the United States, Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, Optum, health care, office, phone support, training…, UHG, Healthcare, customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, Provider Services, health care,…. Creates confirmations and authorizations for active members according to plan benefits. UnitedHealth Group Customer Service Representative Reviews. Mary. View this and more full-time & part-time jobs in Cottage grove, MN on Snagajob. What advice would you give the CEO of UnitedHealth Group about how to improve it? Through charitable contributions and volunteering, our people are deeply and personally involved in building healthier communities. Salary estimated from 142 employees, users, and past and present job advertisements on Indeed in the past 36 months. Apply for a UnitedHealth Group Customer Service Representative - US Remote job in Cottage grove, MN. We know that valuing diversity makes good business sense and helps to ensure our future success. Job Title: Customer Service Representative - Kingston, Ny ( Virtual Job Fair). Receiving, reviewing, processing, and maintaining new member group enrollment information. What are the steps al…. Assist customers in navigating UnitedHealth Group websites and encourage and reassure them to become self-sufficient; Own problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up with the member Job posted 5 hours ago - UnitedHealth Group is looking for a Customer Service Representative - US Remote, apply today and get your next job at CareerBuilder. Find paid internships, part-time jobs and entry-level opportunities at thousands of startups and Fortune 500s. Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options. You also may inquire via email to lifesbestwork@uhg.com. Ability to carefully examine documentation and explore for further details when needed, Analytical and curious, intent on asking questions and finding answers, Comfortable presenting findings to appropriate parties even when delivering difficult decisions. Use our resources for tips on interviews, resumes, cover letters and more. UnitedHealth Group: Customer Service Representative | WayUp Job Function. Research & review processed claims for necessary adjustments or corrections, Conducts research to identify errors in claims processing. Average salary for UnitedHealth Group Customer Service Representative in Cebu City: 18,000. UnitedHealth Group 3.7. If you’re looking for a more inspired career with greater impact and meaning, join us and discover your life’s best work.SM. Interpret physician’s prescriptions and creates order. United Health Group pays horribly. © 2021 Optum Global Solutions, All rights reserved. Is it being able to make connections and build relationships with people from all across the globe? English. Process drug purchases, verify shipments against invoices and maintain proper storage of drug inventory. Filter. Now, add your energy, your passion for excellence, your near - obsession with driving change for the better. These figures are given to the Indeed users for the purpose of generalized comparison only. As part of our Customer Service team, you will be taking calls from members and/or providers and using programs and tools to research their specific benefits plans. As an Inside Sales Representative, you'll answer incoming calls from people interested in purchasing insurance supplements (no cold calling). Assist members and providers with questions and concerns. Provide support to the pharmacy staff in a variety of capacities. The fraudulent emails, which do not originate from any of UnitedHealth Group’s email domains, or those of any of its operating divisions, supposedly ask recipients to contact the sender to start the company’s hiring process by downloading software and/or requesting a fee. Bringing empathy and attentiveness helps our customer service teams to understand where people are coming from as they compassionately provide support. Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, office, phone support, training class. Primary Responsibilities: Responds to inquiries related to plan benefits, eligibility, and frame / lens orders in a professional manner while displaying empathy toward the caller. Here's the idea. The benefits are subpar. Job Applicant and Successful Candidate Privacy Notice Job Applicant and Successful Candidate Privacy Notice. 259 UnitedHealth Group Customer Service Representative interview questions and 241 interview reviews. I’m appalled at the lack of benefits and employee incentives they offer. The average hourly wage for an Annuities Customer Service Representative at companies like UNITEDHEALTH GROUP INC in the United States is $29 as of December 28, 2020, but the salary range typically falls between $26 and $33. Interacts with customers to gather support data and works to resolve discrepancies. What’s your next move? Search job openings, see if they fit - company salaries, reviews, and more posted by UnitedHealth Group employees. Responsible for medical and ancillary product premium billing. Job posted 13 days ago - UnitedHealth Group is looking for a Part-time Patient Service Representative, apply today and get your next job at CareerBuilder. Data entry and updates, responding to member eligibility or group questions are just a few ways your problem-solving skills will be vitally important. No wonder the turnover rate is high! Customer Service Sales Representative Job Description. UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. At Optum, the mission is clear: Help people live heathier lives and help make the health system work better for everyoneLHI is one of 4 businesses under OptumServe. Keywords: UnitedHealth Group, OptumRX, training class, customer service representative, customer service, CSR, Pharmacy, PBM, Pharmacy Benefit Management, inbound calls, Call Center, hiring immediately And if you are bilingual, your impact can be even greater as you use your language skills to connect with members in other languages. Authorize payment and enter into our company database. Decisive negotiator and salesperson. Overseeing day to day activities related to enrollment and eligibility operations. Enrollment and Eligibility Representative. Access, input, and retrieve prescription information from computer systems, and verify whether order is reimbursable. Customer Service Representative - US Remote new. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures. What is a typical day like for you at UnitedHealth Group? Apply online instantly. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. © 2021 UnitedHealth Group, All rights reserved. physician offices, clinics) and identify the type of assistance the provider needs (EG. What is the best part of working at UnitedHealth Group? Primary Responsibilities: Answer incoming phone calls from health care providers (i.e. Find our Customer Service Representative - US Remote job description for UnitedHealth Group located in Tampa, FL, as well as other career opportunities that the … We embrace and encourage a culture of diversity and inclusion. Perform tasks regarding pharmacy quality control, inventory control and preparation of orders of drugs. You'll also provide support to your team members by serving as a resource or subject matter expert. UnitedHealth Group Careers Customer Service Representative Jobs ... 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