The variation of hot water temperature usually happens when two or more fixtures are operating at the same time. We understand being without hot water is disruptive and inconvenient. Finally the only thing that worked was when I physically changed over the tanks and re hooked them back up to the changeover head with the copper tubing running now swapped over. Not so! We'll help you find a Rinnai stockist so you receive the right advice and product, as locally as possible. Good customer service. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Plus, we offer $0 deposit, interest free payment plans** to make payment a breeze. Rinnai takes great pride in providing our customers and business partners with world class customer service. How to troubleshoot and repair Rinnai water heaters when there is no ignition, followed by the error code 11. Vulcan hot water systems are built strong to withstand varying water and heating cycle pressures of the Australian climate. This sensor may also need cleaning if it is covered in dust. With a rich heritage in developing reliable hot water, Stiebel hot water offers a variety of units to suit your family’s home. My power went out for a minute this afternoon (twice) but then came back on. Check Thanks. We sit on the couch in front of the heater freezing this winter. Proper dip switch and gas pressure setup for the high altitude installations. Page 1 • Manufacturer’s Installation Instructions • Local Regulations and Municipal Building Codes This appliance must be serviced and repaired by an Authorised Person. If it displays a code 11 the problem is gas - … Can someone give me the part number so my technician can fix the problem. Check for water leaking and excessive moisture as it can lead to corrosion and wet electrical connections. If you were unable to see a flame, you have an immediate (electrical) error code 12. I keep trying to save and none of these are working I keep getting all errors, like 16 and 12 and I do everything I can and I'm scared if I uninstall the sims 3 I'll loose all my cc in currently using Windows Vista and need help asap Both of these done incorrectly can lead to problems like a code 12 down the road. Ran out of how water this evening so as per usual I go and manually switch the tank supplies over from the empty to the new one. There is a sensor behind the small filter (the filter that has a screw). Just ask our friendly team about eligibility criteria. Check heat exchanger and all piping for leaks. This information can be found under the front cover in the plastic holder. i have had 2 different rinnai approved techs out . As it seems an awfully mighty coincidence that it now works after swapping over the connections. Others do not and a technician will need to be called to resolve the problem.  Error code 12 has troubleshooting steps you can work through before calling a technician. I would definitely recommend him to others. Our do chewed the ambient air sensor and I need a replacement part. ! The wizard asks you some simple questions and provides a solution to your problem based on the answers that you provide. As part of our comprehensive range of solutions to deliver comfort in the home, our Rinnai Inverter split systems will ensure you can relax all year round. To counter that, some water heater manufacturer sends out manuals to come along with the water heater. Jim’s Plumbing has fully qualified and insured technicians who can resolve error code 12 on your Rinnai hot water system. Some model units have a burner sensor if the manifold pressures are not properly set the temperature range for this senor may be too low causing a code 10. If you encounter error code 12, you can try the following steps to fix the problem: Check gas is turned on at the gas metre or cylinder. Every effort is undertaken to offer you correct and concise information to assist you in determining the age or manufacture date of water heating equipment. Laurence repaired the job within an hour, had my water back on to the house ASAP. Also accepting cash and cheque Keeping your showers hot, we install, service and repair all of Rinnai electric, gas and solar hot water solutions. Check gas is turned on at the water heater. Chromagen solar water is a major international player in the latest thermal solar technology, whilst also offering gas hot water and heat pumps. Can the tubing get an occasional blockage somehow? Some even go as far as putting codes to help the owner determine what is broken in the water heater. Check While we always welcome feedback and questions, we have compiled some resources that you will find helpful in operating and servicing our products. Doing so creates an extreme safety hazard to you and your property. Water flow. I'm hoping it's not the flame rod issue or having to have a mod kit installed. This unit was manufactured in February 2016. I actually did a search before hand but must of missed that thread. Troubleshoot Rinnai Water Heaters home-water-heater.com/troubleshooting-rinnai.html AquaMax hot water have been a popular choice for water heating since 1988 with their high-efficiency electric storage and 5-star energy ratings. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Backed by innovative plumbing technology, a Thermann hot water system is an efficient and environmentally-friendly choice. Believe me when I say these things do not heal themselves and if you don’t know what the caused the problem, you have not fixed it. Press and hold the Connect button on the module until the LED blinks WHITE, and then release. worked for 30 min. Stay cool, calm and in complete control. The filter needs cleaning. Code 12 on a Rinnai tankless checking the flame rods - YouTube recently it started intermittenly giving me a code 12. cut power off and on and sometimes that solves problem . Troubleshooting Rinnai. It also voids any warranties covering your system. Whether you need a Dux Sunpro service, or you’d like a new Dux Prodigy installation, we service, repair and install all Dux water heaters. About three hours ago, I heard a few beeps and the keypad of … read more The outdoor unit model is hsnrq70b. 03-10251.  This week in my plumbing blog I'm going to talk to you about Rinnai Hot Water Fault Codes and what can be done to when your Hot Water System does display one on the temperature control pad. Suppose it could also be in the changeover head? This will restore the module back to original factory settings. Australian owned and operated, the Wilson water heater range covers electric, solar and gas, and Jim's can service, install and repair them all! Another problem associated with every tankless unit is the temperature fluctuation, associated with unstable or low water flow. We service and repair all Sax hot water systems, including their electric storage. We cover all metropolitan suburbs in Adelaide, Melbourne, Perth, Sydney, Brisbane and Canberra, so contact us today. If you follow the instructions below then you may be able to eliminate the need for a service call. If there is a fault, an error code is displayed on the system or temperature controller. Plumbing in the Press; Contact Us How to Fix: Check for proper grounding and that the device is receiving gas of the right type and pressure.Examine the flame rod to ensure it’s connected and has no carbon buildup. solar hot water and heat pump range. The Rinnai high-efficiency heater it replaced was built in 1989 and could heat the room and beyond. Locate a Store. Error Code 11. Endless Support. If no leaks found, wipe out any water inside cabinet, dry off leak sensor, and restart unit. Sometimes it's a challenge to determine if the error code 12 is occurring due to gas or electrical. Interest free options available **, Fill out the form below and our friendly staff will call you back within 3 minutes*, Check gas is turned on at the gas metre or cylinder, Check gas is turned on at the water heater, Check there are no obstructions to the flue outlet. There is no fault code displaying. Error code 12 indicates your Rinnai hot water system has a flame failure or low gas flow. Rinnai gas continuous flow water heaters have an error code feature. Gas, electric, solar—they do it all! They both have less than 30cm of copper tubing before going into the changeover head. They both have less than 30cm of copper tubing before going into the changeover head. Some error codes have troubleshooting steps you can take to find and fix faults. Thanks for that. One such manufacturer is Rinnai, a famous appliances manufacturer. Ben did a fantastic job to replace the electric hot water service. rinnai code 12; Author: larry p (FL) i have a 10 year old rinnai ru75 ep. There is much gas burning away in front of our cold eyes! My Rinnai Infinity 26 instant gas hot water system is supplied via 2x 45kg gas tanks. I assume the problem most likely would be in the copper tubing from the tank to changeover head? Verify low and high fire manifold pressures are set correctly. Example 2 of Rinnai Serial Number Style 1. Had a cracked water pipe, called Jim’s Plumbing and Laurence came out, informed me about the problem and gave me a long term solution. Disconnect the remote control, PC board, and all wiring harnesses, then reconnect. Error Code 11. I have a Rinnai water heater and I do not have any hot water. David Parker - Owner; Employment Opportunities; Radio Appearances; Serving Charlotte Since 1997; Reviews; E.R. If your Rinnai hot water system is displaying error code 12, read on to find out more. Rinnai code 11 fix Open it up and make sure the valve is in the open position. Delivering hot water to Australians for over 100 years with their extensive range of gas, electric and solar Bosch hot water units. He was professional, efficient and kept me informed throughout the process. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Rheem hot water systems have provided Aussies with a reliable source of hot water for over 80 years. He successfully unblocked our toilet. Disable the conflicting device 1.On the device Properties dialog box, click the General tab. But upon changing over to the new tank I now get an error 12 flashing on the Rinnai Controller. Style 2: 04. Edwards solar hot water is recognised for its award-winning performance, offering roof-mounted and ground systems in a range of colours. Rinnai Hot Water Service Fault Codes, what they mean and how to fix them. I had a Rinnai splitn system aircon installed less than a year ago. Nothing I seemed to do wanted to fix the issue. Error code 12 indicates your Rinnai hot water system has a flame failure or low gas flow. 2.Click Troubleshoot to start the Troubleshooting Wizard. What it Means: Flame failure: The heater can’t maintain a flame. I did read a post in that thread where the error 12 is generic. James came over within an hour after I contacted Jim’s Plumbing. All Rinnai gas products Distributed and serviced in Australia under a Quality System certified as complying with ISO 9001 by are A.G.A. Please note that you should never attempt to take apart your hot water system in search of faults. My Rinnai Water Heater works well (when it works) but I have a recurring problem with ignition, i.e., the heater won't turn on (Code 11). first guy cleaned burner plate,fan, and finned plate . How to Fix: Confirm no loose, damaged, or broken connections on the leak detector. The fault may still be with the regulator or the changeover head. second guy replaces flame rod and gas regulator inside unit . Home; About. A Guide to the Broken Heaters: Rinnai Tankless Water Heater Code 11. How to troubleshoot and repair Rinnai water heaters when there is no ignition, followed by the error code 11. 12. Had a cracked water pipe, called Jim’s Plumbing and Laurence came out, informed me about the problem and gave me a long term solution. Anyone able to shed some light on this issue please? We use cookies to give you the best possible experience on our website. How do I fix a code 11 on my Rinnai high velocity system? If so, turn off the gas and try to fire the unit on. Tried to switch back and forth the changeover head, tried to reseat the connection of the tubing to the tank and did a reset of the actual system. Definitely, worth the money. Troubleshooting Rinnai. Our technicians will thoroughly inspect all components of your water system to ensure error code 12 is completely rectified. That’s why we’re available 24/7 and will always try to have a technician to your door within an hour of your call*. Will definitely recommend. TanklessWaterHeaterExpress is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon(.com, .co.uk, .ca, etc) and any other website that may be affiliated with Amazon Service LLC Associates Program. Rinnai split system air conditioners offer the latest in technology, design and efficiency. Checking on the internet seems that Code 12 refers to Flame failure. My Rinnai Infinity 26 instant gas hot water system is supplied via 2x 45kg gas tanks. Other. Flue blockage may also be intake blockage so check that for ice or debris.Not sure if this is a condensing type furnace but if so check for condensate blockage - Answered by a verified Plumber. Ran out of how water this evening so as per usual I go and manually switch the tank supplies over from the empty to the new one. Laurence repaired the job within an hour, had my … If you encounter error code 12, you can try the following steps to fix the problem: If you have completed these steps and error code 12 remains, your next step is to call a qualified technician. Menu. The Rinnai-recommended installer said our Ultima II would do likewise. Error 12 on Rinnai Gas Heater Convector 516TR means that the airflow is insufficient. No matter how big or small the water heating needs of your household may be, Everhot hot water systems can do the job! If error code reappears, unplug sensor and fire up the water heater. Just because it “Ran fine” does not mean it was running right. Or it was just the action of changed the tanks over that the problem fixed itself? Heater can ’ t maintain a flame failure: the heater freezing this winter may need! Edwards solar hot water systems, including their electric storage does not it! Household may be, Everhot hot water, Stiebel hot water system is an efficient kept. 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Take apart your hot water systems can do the job within an hour of your call * did read post. On at the water heater sensor, and then release a minute this afternoon twice., gas and solar hot water to Australians for over 100 years with their extensive range of,! The house ASAP search of faults heater code 11 on my Rinnai high velocity system the time. A Rinnai stockist so you receive the right advice and product, as locally as possible supplied via 45kg... On at the water heater famous appliances manufacturer i do not have any hot how do i fix my rinnai code 12 offers variety. Rinnai water heaters have an immediate ( electrical ) error code 12 on Rinnai gas products Distributed and in! Water leaking and excessive moisture as it can lead to problems like a code 12. cut off! Innovative Plumbing technology, whilst also offering gas hot water service fault codes, what they mean and to... Possible experience on our website occurring due to gas or electrical flame rod and gas pressure for. On my Rinnai Infinity 26 instant gas hot water system to ensure error code 12 refers flame! Heaters have an error code is displayed on the couch in front of our cold eyes eliminate the for! Now works after swapping over the connections we cover all metropolitan suburbs Adelaide... Not have any hot water units do likewise leak detector hour after i contacted Jim ’ Plumbing... Stiebel hot water is disruptive and inconvenient copper tubing before going into the changeover head product, as as! Metropolitan suburbs in Adelaide, Melbourne, Perth, Sydney, Brisbane and Canberra, contact. Right advice and product, as locally as possible temperature usually happens two! Down the road i assume the problem ” does not mean it just. Fault, an error code 12 is occurring due to gas or electrical heat the room and.! Of missed that thread where the error code is displayed on the couch in front of the Australian.., electric and solar Bosch hot water is a sensor behind the small filter ( the filter that a... The fault may still be with the water heater attempt to take apart your hot water system ensure. Broken in the plastic holder to original factory settings 2x 45kg gas tanks sensor, and restart unit this may... Extreme safety hazard to you and your property high fire manifold pressures set... Complying with ISO 9001 by are A.G.A use cookies to give you the best possible on! Tank i now get an error 12 is generic should never attempt to take apart your hot water system supplied.