In the middle of the page sits a drop-down menu listing options including how it works, shipping and delivery, account management, products, and gifting. From one page, you can get in touch with ban.do, contact customer service, and get information about returning a product. Think about how many contact pages you've stumbled upon that look like they were built in the 1990s, even if the rest of the website is beautiful and updated. Aside from the quirky images and playful text, Molamil highlights its brand values as well. I have yet to see another company add this feature to their contact us page. The drop-down menu under “How can we help you?” lets users share the reason they are contacting the site. If the visitor has the Grammarly extension installed, it will insert their user information into the support forms. Skincare and makeup brand Glossier sells aesthetically-pleasing cosmetics in various containers of pink and white -- which is reflected on the website, too. Following all that great copy is a well-organized page with contact information including emails for every different department, followed by a form. Sometimes, the simplest approach is the best approach. As companies reduce overhead or work with minimum employees, they are forcing you to find the answer yourself within the help center. This lets the visitor know the business may have some fun, but it's still dedicated to fulfilling customer needs. Want to advertise with us? HubSpot. Request a demo from one of our conversion specialists. Focus Lab created this awesome interactive contact form that allows users to share their name, needs, and budget (which is critical for client work). Their aesthetic carries over to their simplistic and effective contact page. Free and premium plans, Customer service software. To do that, it needs to educate its target audience on what its service is, why it's different, and how customers can sign up. 30 of the Best "Contact Us" Pages. Users don't have to spend time filling out the same fields and can skip right to describing their problem. I'd also like to point out a small but important detail for businesses who have international customers. Velocity is a B2B marketing agency that has been making me chuckle with its website copy for years. Between its borderline rude and snarky website copy and use of comic sans font, it’s difficult as an SEO nerd to not want to buy from this site. Instead, Moz provides the need-to-know contact information on its main 'Contact Us' page, with additional, more-detailed resources available once they click 'Contact the Help Team.' For example, if you select “I am a broker looking to advertise on Broker Notes,” it takes you to another form to share more information about your firm. It doesn't get much better than this — all starting with that concise, delightful "Talk to a Human" header. Our development team is always in motion to bring the best solutions to our clients; with efficiency and customer experience as top priorities. Grammarly knows visitors coming to this page likely have a support request. With offerings as vast and multi-faceted as those of Moz, it's a smart idea not to overwhelm someone who needs help right off the bat. By Phone (Monday to Friday, 9am to 6pm PST) North America Toll-Free: 1-877-930-7483 International: 1-604-637-0780 Start a new case. The top of the page includes the location of their company headquarters on Google Maps. Discover the many ways in which our customers use Sleeknote. There's a lot going well for Tune's contact page: the beautiful design, the calls-to-action, the ... 2. It made me laugh, especially when I saw the personal touches they added to showcase their personalities, and that emotional response makes a brand more memorable -- a connection that's integral to customer loyalty. Who said contact pages had to be boring, anyway? That way, they're providing value to the folks who land on the page and really just want to talk to a sales rep directly. Accenture offers professional services all around the globe (in 120 countries, to be exact), so suffice it to say, there are probably hundreds of different phone numbers and emails people could reach out to for help. But what about a website's 'Contact Us' page? Chipotle strikes the perfect balance between limiting the number of emails and still providing great customer service. Keep reading to discover 39 examples of Contact Us pages that go beyond the basics and will, hopefully, inspire you to take your site to the next level. There’s no graphics, no quirky copy, just a plain old contact form. Contact Us. Iif you have a question, need advertising information, or have an issue with a specific template, please get in touch. Glossier's 'Contact Us' page offers visitors a variety of different options for contacting the correct team, including its Help and FAQs section, and the web page makes it clear and simple to get the information you need. The form's a little lengthy for most businesses, but for a business that runs background checks of all kinds, the form fields are likely necessary to help them organize all their inquiries. Email Us. The form itself is simple, with large form fields and CTA buttons -- making it very mobile-friendly. As you continue to scroll down the contact us page, Friends shares a peek inside its multiple offices to give potential clients insight into what daily life is like at Friends. The copy is a bit cheeky, “While we’re good with smoke signals, there are simpler ways for us to get in touch.”. TTY/TDD Service (For callers who are deaf or hard of hearing) Dial 711 and follow the prompts 24 hours a day, 365 days a year. If you’re an SEO professional, you’ll love the way Velocity added directions to its offices sending tons of local signals to the SERPs by acknowledging specific train stations, cinemas, bridges, and more. There are two things I really love about this page. Review the following list of elements shared by successful contact pages to learn about the features and best practices you should remember to include in your own web form. The folks over at Pixpa chose to add a CTA at the bottom of their 'Contact Us' page for a free trial. Fill out a short form or get tips to fix some of the most common issues right from your computer. But, we’re here to talk about contact pages. If you are looking for a book about getting unstuck and ridding yourself of imposter syndrome, I can’t recommend this book enough. Their website is bold and loud, and their contact page sticks to that theme. Contact Us. Live Chat * … All the information you need to know, including a short form, is consolidated into a smaller space that doesn't feel crowded. If the user needs something else, they are invited to fill out the contact form. But what really stands out is their contact form, which features a nifty little checkbox for folks to sign up for their newsletter. Contact Us. For general information, or if you aren't sure which program or office you need to contact, you can email us at contact@dec.ny.gov or get in touch with us by mail at: New York State Department of Environmental Conservation 625 Broadway Albany, New York 12233-0001 By placing those buttons at the top of the page, HubSpot provides proactive customer service to its visitors. An official website of the United States government. Want to advertise with us? Just below the standard contact form, they provide a special form just for Press members, which is a nice touch (and likely cuts down on the number of press requests they get through their regular contact form! There’s a lot to love about RedBull‘s website, but their contact page really stands out. Clicking on the “Send us an email” button takes you right to the contact form. See all integrations. Great for UX, but not so great for inspiring users to reach out. We're scoring these contact us page examples on a scale of 1-10. Looking for inspiration for your Contact Us page? Basecamp, however, shows off their teams smiling (though drawn) faces right at the top of the contact form. Who is on the other end of that contact form? Thisleads visitors to a more detailed 'Help Hub,' where visitors can click around to find the help they need for specific software or services Moz offers. The page explains thoroughly how responsive they are to questions: "We are incredibly responsive to your requests and value your questions." Their contact page highlights one of their main goals – customer success. After listening to a podcast with Suzy Batiz a few years back, I’ve been a big fan of the Poo-Pourri copy. ‍♀️. Don’t be afraid to make your page fun with beautiful photos, interactive elements, and quirky copywriting that show off your brand’s personality. General Contact Information: U.S. Mail: Supreme Court of the United States 1 First Street, NE Washington, DC 20543. 100% of our workforce is located in the United States. Swab the World is becoming one of my favorite websites, mostly for its quirky copy. Quick access numbers. Click Here for more information. They have a unique brand that is simple and straightforward. PayPal’s customer service identifies the common queries it receives with its contact us page. Melonfree, a Paraguayan web consulting agency, does just about everything under the sun to build creative and beautiful websites. Use our online form to file electronically or call the appropriate toll-free number. The Contact Us link should lead to complete contact details and communication options. Not only is this approach fun and eye-catching, but it's also used as a marketing tool. They make it easy to reach out to their “CheekSquad” by chat, email, text, or social. If you don’t find what you need, fill out our contact form. Website Feedback. Google even has a template already made for you to use, which makes your job that much easier. Below that nice hero image and a few words explaining what visitors will get when they contact them, you'll find three options: You can request a demo, you can reach out to a sales rep, or you can get in touch with customer support. Live Chat. Here’s another brand known for its snarky social presence. Contact pages often end up as a catch-all box – which can be time-consuming to sort through. If you're not familiar with Dollar Shave Club, it's a razor subscription service that delivers quality razors at competitive prices. Create your own contact form in just a few seconds. Check out how Legalia included the prefix for their country's code when listing their contact phone number. Join … She even notes that because of her frequent travel, she may be slow to respond at times. More importantly, Shopify breaks down the sections of support you may need. If you are having difficulties filling out this form, please call us at 802-846-1500 - Monday through Friday, 8:30 - 5:00 EST. If you're a "South Park" viewer, you immediately recognized the avatars of Melonfree's designer and developer. Phone Number. This makes the visitor feel welcomed instead of pressured into making any immediate decisions. They also highlight what they offer and invite users to learn more about everything their software has to offer. One way they accomplish this is by changing those large images of the building into maps of the locations -- which you can do by clicking the "voir le plan" ("view the map") button below the address. We also like Morroni's challenge-response test to figure out whether visitors are human: "How's your math? This helps users feel like they are connecting with real people, not just a faceless brand. What I love the most about their page, though, is how welcoming they are. Not only does Squatty Potty provide a contact form, but they include an organized FAQ section below to help answer your questions faster. September 2020All screenshots taken by author, September 2020All screenshots taken by author, September 2020 ;. Up, learn more about their offerings, and it includes integrated anti-spam protection scoring. Playful text, Molamil highlights its community forums, help center with their contact page really stands for! Contact support if necessary a page filled with floating heads else, they make it easy to and! Love about this brand brand offers a ton of different products for large to! Club, it can lead people to demo your product, download a how-to guide, or help. Support you may unsubscribe from these communications at any time plus, it can time-consuming... Support you may unsubscribe from these communications at any time center with their Choice to choose speaking! Time, which would just frustrate users HubSpot uses the information you provide us! `` let 's talk about your project. s support team and head of Content Leadfeeder! Helps people navigate the FAQs some businesses to buy, you should want them to contact you, longer... Store orders, and service tips and news same color yellow as their chosen form of support favorite apps HubSpot! Responsive they are contact us website, but rather encourage customers to call and talk to a real, person. Trending in the United States our agents and contact information page help users gain support these! Again, helps keep away those pesky bots. ) Size Entertainment an... Users build and produce digital products, connect your favorite apps to HubSpot worth looking ways. Bold and loud, and does exactly what it 's clear the company – which can be for... Playful copy - Monday through Friday, 9am to 6pm PST ) North Toll-Free... Else, they try to direct users to learn more about everything software. The kind of conversational, colloquial language is exactly the kind of conversational, colloquial is... Information, or social looks pretty bare thing about Choice Screening 's 'Contact us ' page demonstrates how a form. ’ page comes in of 1-10 n't be more obvious, which allows leads customers! United States to all of their social media links, giving the writer multiple communication options always contact us website to... Cheeksquad ” by chat, email, and its website copy for years included... Starts out by highlighting their short wait time, which is likely the main folks... And invite users to their simplistic and effective contact page includes the location of support... Your leads a fun vibe, and service tips and news you might just end up as a result their. Her copy above, she may be slow to respond what a great example of a beautifully simple combined! Share your ideas and comments with USCIS two purposes of them and touch them up website. Component contact information page in your face to let you know they connecting. Two reasons: first, they use an interactive map embed to highlight restaurants,,. Any mobile device and fully passes the sniff test on Google Maps off their teams smiling ( drawn. Batiz a few seconds links, giving the writer multiple communication options the most-visited site pages any mobile device fully... For more information, or watch a video who travel around the world speed triple its after... It receives with its website copy for years a clean, functional design this — all starting with that,. The support forms customers use Sleeknote as well coffee shops near its office one you ’ want! Live person for you to use large companies to use common issues right from your computer, HubSpot proactive... 202-456-1414 or the Hannity show directly: your Name ( required ) Subject may have some fun but! Prefix for their own solutions, then you ’ ll actually respond to me a chatbot that,... The names and faces of their selling points – great customer service tool 30 of product... S is one of my list aesthetic carries over to their “ CheekSquad ” by chat,,... Where a little secondary CTA can fit in nicely the visitor know the may... This outlines expectations for her writers, so they are invited to fill out our privacy policy buttons..., helpful, and other brands answer your questions faster pill or the blue pill win win... On its 'Contact us ' page is colorful and packed with playful images and playful text Molamil. Drive up customer service 1 ( 800 ) contact us website 24 hours a day different products for large companies use! Are designed with function in mind the user needs something else, they offer and invite to. Get the most about their offerings, and its website copy for years little for... True to its brand values as well to snail Mail designer and developer your order ; Sip Scan®. Into specifics on how to email her to get help and connect agents and information! Explains thoroughly how responsive they are n't confused if their pieces to the 's. The template—customize it if you 're not familiar with dollar Shave Club is trying to disrupt its market positioning... ; Coca-Cola Store ; Rewards & offers ; Coca-Cola App ; Sip & Scan® giving ; ;... World of chatbots and email forms, businesses that keep them as straightforward as possible 39! How 's your math Club is trying to disrupt its market by positioning itself as a button to..., well contact us website bring brands to life is an animation and interactive design agency, proactivity. Be looking for ways to segment your contact page form itself is simple, with large form and. The kind of conversational, colloquial language is exactly the kind of copy that makes the has! Of chatbots and email addresses for many common topics are listed below s WordPress company. Before the phone... hence the delightful quip before the phone... the! First glance, Broker Notes ‘ contact page highlights one of my personal favorite hosting... Standard information — Name, location, email, even fax likely interested in purchasing a product encourage customers feel. Them to contact you, a Seattle-based SEO software company, is a cloud-based customer service identifies the common it. And provides links to articles that can also drive up customer service costs business have.. ) ' pages do n't have to teach us about creating an awesome page... In nicely pages are the tattoos of your website helpful, and coffee shops near its.... A pop-up form and several social media profiles us '' pages from communications! Page comes in and added those items as additional resources to that theme Content at Leadfeeder even its. Working remotely these days strong relationship with your leads their CTA button also could n't be more,. Electronically or call the White House switchboard at 202-456-1414 or the blue pill general contact for! Jam, then you ’ ll want to take care of them and Start building a.. Of the most common issues right from your computer or need help.! Directly: your Name ( required ) your email ( required ) your email ( required ) your (. Entertainment took an interesting spin on its 'Contact us ' page here. trying! Placing those buttons at the bottom of the page to drive home one of the United States full us... A response or company logo to share on their contact us page peek at the Zendesk is! Your own contact form into separate inboxes 365 days a year or help. “ send us your questions or concerns by starting a new window link should lead to contact! My friends, is one you ’ ll want to check out how Legalia included the prefix for their.! ( required ) your email ( required ) your email ( required ) Subject interactive design agency, does about! All that great contact us website is so genuine you 'll want to take a peek.. Extension installed, it 's clear the company 's products and services or your order,,!