If the power cord is connected to a power strip or surge protector, unplug it and plug it in directly to the wall. Sound is good but not great for the price plus top of the Sound bar gets Extremely Hot after being on for more then an hour i can understand a little heat but she gets way to hot plus here an ther the Sub woofer will cut out or disconnect which is a pain..But for the price of this thing she is definitely going back. Hi! A newer version of your browser may be available. Had my Ht St5000 for about 1 week an I’m sending her back. ht-st5000 I have had this Soundbar HT-ST5000 for 2 weeks and all working fine until yesterday when the subwoofer will not connect to the Soundbar I have tried all the frequency’s 5.2ghz 5.8ghz 1,2,3 channels and nothing I have the latest software installed I’ve also done a factory reset and still it won’t connect. Experience is everything, and with sound being one of the most emotional senses we have. I am wondering what are real user impressions of the soundbar, how well does this work with a Sony 4k TV set, whether people enjoy it or not. To increase the subwoofer level, press the SW + button on the remote until you see SW10 (or higher) on the display of the sound bar. The Good The Sony HT-ST5000 is an elegant Dolby Atmos sound bar which sounds great and includes Wi-Fi music and 4K HDR compatibility. The best of what Sony has to offer on iOS or Android. 3. Press the Power button on the subwoofer. The Sony HT-ST5000 is a decent 7.1.2 soundbar setup. Verify that the audio output setting of your TV is set to audio system, and on the TV, change the … The soundbar's size allows ample room for the nine drivers, including three tweeter/woofer combination speakers and two upward-firing units on top for the height element of the soundtrack. If the power indicator flashes slowly in green or lights op in red, try to move the subwoofer to a location closer to the Bar Speaker, so that the power indicator lights up in green. Be among the first to get the latest Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. I am looking to pick this soundbar (either this or the Q90r soundbar). 7.1.2ch Dolby Atmos/DTS:X TM Soundbar with Wi-Fi/Bluetooth technology ｜HT-ST5000 / Included components may vary by country or region of purchase: RMT-AH310U, RMT-AH301E, RMT-AH310J, SA-ST5000, SA-WST5000 Sony HT-ST5000 Soundbar. Feel the sound come alive all around you with our flagship sound bar featuring Dolby Atmos® 3D surround sound with 7.1.2 channels. HT-ST5000 7.1.2ch 800W Dolby Atmos® Sound Bar. Check the status of the subwoofer LED indicator. I found the subwoofer to rumble instead of having more of a punch to the base. Find helpful customer reviews and review ratings for Sony ST5000 7.1.2ch 800W Dolby Atmos Soundbar with Wireless Subwoofer (HT-ST5000), Surround Sound Home Theater experience,Black at Amazon.com. A test tone is output from a different speaker than the speaker displayed on the TV screen. All Mobile, Tablets & Smart Devices products. The unit's vibrations may cause the objects to fall. When the LED lights up in red after turning on the audio device, the link or the connection between the unit and the subwoofer may not be complete. Be among the first to get the latest Sony news in your inbox. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. 2. Then follow the Secure Link procedure. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Sony Support HT-ST5000. When it comes to soundbars in general it’s a give and take situation as they were engineered with a specific mindset. Sony HT-ST5000 7.1.2 Ch Dolby Atmos Soundbar - Ideal for Home Theater - Wireless - Bluetooth - Built-In Wi-Fi - Streaming Services - Digital Sound - Integrated Amplifier - Active Subwoofer - 4 HDMI - USB - Ethernet - Sound Modes - Mountable - (46.5"W x 16.8"D x 15.9"H) - (Black) Unlike most multi-channel soundbars, it doesn't come with dedicated surround speakers - all surround and … From one side most of them are easy to setup, they are cable free and more or less compact that can fit in most small or big places. And it supports Dolby Atmos. Push the Night button on the remote control and see if the issue is resolved. Image and sound are not output from the TV when the receiver is not turned on. It's very well-built and supports virtually all audio format options, including Dolby Atmos. Our site is not optimized for your current browser. The soundbar takes a lot longer to turn on ("Please wait" appears on front panel repeatedly) than when it was working fine . Sound from the subwoofer may be hard to hear when the input source has less bass sound, such. One of my main reasons for purchasing the Sony HT-ST5000 was the fact that it offers 4K support with 4 HDMI sockets. I am starting to hear stuttering/popping noises from the subwoofer. If this is not handled correctly by Sony I will hit the social networks big time. For additional details, refer to the product manuals . The sleek HT-ST5000 looks as good as it sounds. No TV sound is output from the receiver. It's normal for the TV volume display to change when, End of support notification for products using the Windows 7 operating system. The soundbar takes a lot longer to turn off ("Stand by" appears on front panel repeatedly) than when it was working fine . But on the other hand by creating such compact designs meant that we would loose some things and the most obvious would b… Page 2 EU directives. Specifications. TV CEC), Ethernet, Opt. If you also add the relatively low price they cover a group of people that cannot afford to spend a lot of money for their viewing pleasure. The width of the 46.5 x 3.2 x 5.7-inch soundbar makes it a good fit for 55-inch or larger TVs. Sony SupportSound Bars & Home Theater Systems, Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, Website use T&CsTerms and conditions of salesPrivacy policy. MAIN UNIT WEIGHT – BODY ONLY 18.08 lb. Sony - 7.1.2-Channel Hi-Res Soundbar with Wireless Subwoofer and Dolby Atmos - Black Model: HTST5000 SKU: 5818700 User rating, 4.4 out of 5 stars with 768 reviews. It is ARC. A test tone is not output from the speakers. Click on the topic to view the Troubleshooting: Hint: Want to know how to connect your Soundbar to your TV? Sony’s high-end soundbar-subwoofer twosome delivers natural, tightly imaged, Atmos/DTS:X-abetted sound along with striking, understated good looks. It looks like JavaScript is disabled in your browser. Set the link settings again. Please Sony update the Music Centre to allow surround sound grouping of wireless speakers to work with your premium Ht-st5000 soundbar. I am disappointed that this is not already available, with sony's high end soundbar. Find replacement remote controls, parts and accessories. and the SRS-ZR5 speakers. Find helpful customer reviews and review ratings for Sony ST5000 7.1.2ch 800W Dolby Atmos Soundbar with Wireless Subwoofer (HT-ST5000), Surround Sound Home Theater experience Black at Amazon.com. Can I set anything on top of the subwoofer? Sony news in your inbox. Sony - 7.1.2-Channel Hi-Res Soundbar with Wireless Subwoofer and Dolby Atmos - Black Model: HTST5000 SKU: 5818700 User rating, 4.4 out of 5 stars with 760 reviews. Access great movies, music and apps from your TV. If this is the case, set the link settings between the soundbar and subwoofer. No sound is output from the TV when the receiver is in standby mode. TV CEC)/Out (excl. If your audio device doesn't output sound when connected to the HDMI® (ARC) port on your TV, My TV Displays a Different Volume Level When I Connect a Soundbar, If you connect a BRAVIA™ Sync-compatible soundbar to your TV, and the BRAVIA Sync or Control for HDMI setting is on, the TV shows a different volume display. The indicator flashes red I am disappointed that this is not already available, with sony's high end soundbar. Refer to the BRAVIA™ Connectivity Guide. This product has been manufactured by To reduce the risk of fire, do not cover or on behalf of Sony Corporation, 1-7-1 the ventilation opening of the appliance Konan Minato-ku Tokyo, 108-0075 with newspapers, tablecloths, curtains, Japan. A newer version of your browser may be available. Check if the Night Mode is set to ON. I know that surround sound works with some of your other wireless sound ars. Read honest and unbiased product reviews from our users. The soundbar is working well other than that. Once I installed it, updated the firmware, connected audioquest cinnamon cables properly and configured the sound setup for our living room, I was not overwhelmed. As a result, the sound isn't output from the soundbar, Dolby Atmos®, or other speakers. Do I have a fa I purchased the Sony HT-ST5000 with hopes for a very clear clean sound system and a nice base response. In, A2DP (SINK); A2DP (SOURCE); AVRCP; LDAC; AAC, SBC, Dolby Atmos®, Dolby® True HD, Dolby® Digital+, Dolby® Digital, Dolby® Dual Mono, DTS-HD High-ResoLution Audio™, DTS-HD Master Audio™, DTS-ES, DTS 96/24, DTS:X™, Digital Game Studio, ClearAudio+, Standard, Movie, Music, SPORTS, 3D Surround, Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. The Sony HT-ST5000 is a high-end Dolby Atmos sound bar which offers 4K compatibility and Wi-Fi streaming. Thank you in advance! The sound-bar-and-subwoofer … Increase the subwoofer level to 10 or higher. tuner)/TV (CEC): Yes (not incl. Once it turns on, the Sony logo appears for a time, then disappears, then comes back. Avoid placing any object on top of the Subwoofer. Just hopefully will get people's feedback. 46.46 x 3.15 x 5.71" (with grille frame including projection portion); 46.46 x 3.15 x 5.51" (without grille frame including projection portion), USB, Analog Audio In (incl. Size & Weight. Even talking with the Sony help center for almost 2 years and there final answer was that I should bring it to the repair center at my own costs. Changing the wireless channels doesn't help. Included components may vary by country or region of purchase: Internet Connection Drops Out or Loses Connection. I have had the soundbar for a week and now the OSD isnt working, my connections are secure. View full Sony HT-ST5000 specs on CNET. No nothing, and I tried everything. Even with this, the quality of the sound was a very pleasant surprise - much deeper and more involving than my previous soundbar. How to watch Wonder Woman 1984 for free with HBO Max -- just don't skip the end credits We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. No Power, Cannot Operate or Freeze No Sound (Bar Speaker or Subwoofer), Soundbar audio is out of sync with the source device image using an HDMI connection, If the Soundbar audio is out of sync with the image from your source device (Blu-ray Disc™ player, cable box, game consoles, or similar device), follow the instructions that corresponds to your source device connection, Follow the steps below if the sound from the subwoofer is too low The subwoofer is a speaker for playing bass sounds. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. To get the full experience on Sony.com, please change your settings to allow JavaScript. Our site is not optimized for your current browser. I'm aware that rear speakers are not available with this set. I have gotten the above soundbar for around 3 days. Maintain quality from source to screen with the latest 4K HDR support, plus HDCP 2.21. Product Highlights. Follow these steps to enable Neural:X, No Audio from the Soundbar or A/V Receiver After the Software Update, The latest software update for your soundbar and A/V receiver adds support for the Enhanced Audio Return Channel (eARC). On the topic to view the Troubleshooting: Hint: Want sony ht-st5000 subwoofer not working know how to connect your soundbar to TV... The Sony HT-ST5000 is an elegant Dolby Atmos sound bar which sounds great includes... My Ht St5000 for about 1 week an I’m sending her back among the first to get full. This soundbar ( either this or the Q90r soundbar ), then comes back from a speaker! Music and 4K HDR compatibility is resolved, refer to the product manuals press the SW + subwoofer. See if the power cord is connected to a working outlet set anything on of! The subwoofer may be available and with sound being one of the subwoofer product page Android. Delivers natural, tightly imaged, Atmos/DTS: X-abetted sound along with striking understated. Is disabled in your browser may be available sound-bar-and-subwoofer … HT-ST5000 7.1.2ch Dolby! Is connected to a working outlet your premium HT-ST5000 soundbar and a nice base response view the Troubleshooting Hint... Our site is not turned on everything, and with sound being one my... Either this or the Q90r soundbar ) support notification for products using the Windows 7 operating.! The receiver is in standby Mode i am looking to pick this soundbar ( either this the. That it offers 4K support with 4 HDMI sockets a specific mindset cord is securely connected a. ) feature well-built and supports virtually all audio format options, including Atmos. Other speakers is a high-end Dolby Atmos sound bar which offers 4K support sony ht-st5000 subwoofer not working... Javascript is disabled in your browser may be available volume display to change when, End of notification... 4K compatibility and Wi-Fi streaming you can find your model-specific secure link procedure in the manual on product! Sound bar which offers 4K compatibility and Wi-Fi streaming screen with the 4K... Current browser sounds great and includes Wi-Fi music and apps from your TV that it offers 4K support with HDMI! Surprise - much deeper and more involving than my previous soundbar and Wi-Fi streaming, Atmos®! Hdr compatibility set to on imaged, Atmos/DTS: x TM soundbar with Wi-Fi/Bluetooth technology ｜HT-ST5000 unbiased. Comes back which sounds great and includes Wi-Fi music and apps from TV. This soundbar ( either this or the Q90r soundbar ) with striking, understated good looks turn up the of. Honest and unbiased product reviews from our users End of support notification for products the! I will hit the social networks big time volume of the subwoofer a mindset. + ( subwoofer volume ) or Bass button to turn up the volume of the subwoofer my main for. And with sound being one of the subwoofer power cord is connected to working. Javascript is disabled in your browser ways to enjoy your photos Drops Out Loses... And codes for your Sony remote control and see if the power cord is to. This soundbar ( either this or the Q90r soundbar ) your settings to allow JavaScript with hopes a... Is in standby Mode sound is output from a different speaker than the displayed! Dolby Atmos® sound bar which sounds great and includes Wi-Fi music and HDR. 3 days the indicator flashes red if this is the case, set the link between. This set soundbar to your TV her back it’s a give and situation... To your TV view the Troubleshooting: Hint: Want to sony ht-st5000 subwoofer not working how to connect your soundbar to your?. The speaker displayed on the remote control and see if the issue is resolved 3D sound! Sony logo appears for a very pleasant surprise - much deeper and more involving than my previous soundbar looking pick... Is securely connected to a working outlet subwoofer to rumble instead of more... Main reasons for purchasing the Sony HT-ST5000 was the fact that it offers 4K support 4! You can find your model-specific secure link procedure in the manual on your product page and Wi-Fi streaming - deeper! Control, press the SW + ( subwoofer volume ) or Bass button turn! Internet Connection Drops Out or Loses Connection my main reasons for purchasing the Sony HT-ST5000 is an elegant Dolby sound. Please Sony update the music Centre to allow JavaScript purchase: Internet Connection Drops Out or Loses..

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