Unbiased look at Optics Planet. My item was in stock, I called them on the phone and they verified this before I ordered. OpticsPlanet say they had to my item to a new order due to manufacturer, but it was in stock & confirmed, & they took the money. Why didn't they ORDER IT EIGHT WEEKS AGO when I first initiated this transaction. Order received on 8/30/2012, it was all bent and broken, completely unusable. I unfortunately bought a Vortex scope and a set of scope rings which were the wrong pick for my application ( because they wouldn't answer the phone and lend me the proper advise). I have items they haven’t shipped And been on order since March at this point I want to see how long it takes! They also have an e-mail signup where you can get around 5% off your order when you initially sign-up. I do not have the product and the tracking has not been updated since Dec 7th. I do not feel it is right for Optics Planet to not include a product review when they in fact invite them. … can't say I've ever had a bad experience with OpticsPlanet and I've been buying from them for years. Worried since a couple hundreds $ for equipment in these days is hard to part.. Last positive, despite some issues with most of the orders I have placed with Optics Planet, their communication regarding my orders has been great. They sent order confirmation within an hour or so and a tracking number the next day. Check credit card statement and overcharged for credit card verification (supposed to be applied to order and/or refunded) and another, unknown, amount. Ordered some ammo October 10, 2020 with shipment estimated in 19 - 28 days. Technology: The stack is fairly standard, primarily based around PHP and MySQL. 13,243 reviews for OpticsPlanet.com, rated 4.22 stars. 3 weeks and counting for an in stock item to ship. On Dec 22, 2020 by another email I was told the item had already been returned to them and it could take 3 to 4 weeks to process a refund. They seem very dishonest. This item should be stocked so I am worried. Sign up for an account to earn rewards. Overall, I'd recommend Optics Planet for their low prices and quick shipping. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I have not been able to reach them on the phone now that I have paid. Customer reviews are the best way for you to get quality information about products you're interested in so you can make an educated purchase decision. Explore exciting career opportunities at OpticsPlanet, search for available positions and apply online. Only the latest review will count in the company's TrustScore. However you give them your money and in turn, you get to wait for months. I wish there was a way to post a picture, I have a screen shot showing that I ordered on 11/29 and it is now 12/23, $1036 order. Mission and values Explore company values, community, the relevance of the mission and moving on. products sale. 's website that due to COVID-19 they are experiencing delays in fulfilling orders and the shipping process. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I will continue to do business with them. ConsumerAffairs.com: Knowledge is Power! ... Sign up for the newsletter and be acquainted with the novelties from the fields listed below. Reviews from Optics Planet Inc employees about Optics Planet Inc culture, salaries, benefits, work-life balance, management, job security, and more. Opticsplanet refuses to refund to me the amount I paid back in November 2020. they take orders for stuff they don't have or don't know when they will have it. Shipping is free on orders over $49 (most items are eligible). It offers a large selection of law enforcement equipment, including professional-grade police, fire and EMS gear. Optics Planet Reviews - Search best in-stock ammo, guns, magazines, and reloading components for the cheapest prices online 2021 Knoji reviews and ranks Opticsplanet.com and other gun accessories, maintenance & storage stores based on how many features each offers and based on a 5-star rating scale. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Seems quicker to order from wish! Save yourself aggravation and headache by ordering from another retailer. What?? Opticsplanet - "Ships in 1-6 days." It's neither, it's lip service. I felt someone aside from the people at O.P. I notified my bank and disputed the charge. Share your voice on ResellerRatings.com What does it take to put a gift card in the mail. “We have greatly expanded our team to meet order demands, please be patient”. Everything arrived exactly what I expected. DO NOT ORDER FROM THEM! Hope this informs others about the risk of ordering from this outfit. They charged my credit card on the day I ordered (this was a $5K order) and would not allow me to cancel my order no matter how I tried to do it. However a month after the whole thing started OpticsPlanet delivers the apparently back ordered item to my house anyways that I don’t need anymore and already canceled! All good except trying to contact customer service! I ordered some 5.11 Tactical Double Pistol Bungee Covers on Nov 25. I bought a lot of ammo last year at and they just keep pushing out the shipping date month by month by month. Well second order is ever worse due to the dollar amount. I have read a lot of bad reviews about this company after I made the order and was worried, but as far as my experience goes I have no problem using them again if needed. was a simple process. Paid for the fastest shipping. I contacted USPS and was told they have no record of the item. … I have had only excellent experiences with this company multiple times. i share this true story to keep others from having the same experience. Check out its gift guides for suggestions from product experts on staff. OpticsPlanet offers a comprehensive selection of outdoor and tactical gear for professionals and hobbyists. i ordered a sightmark rifle site that was a good deal. Do check back often or bookmark the page for those Optics Planet Coupon 15% offers: including 86 Optics Planet Coupon 15% promo codes and 18 deals in January 2021. OpticsPlanet (Northbrook, IL) seeks a Software Architect to work on the most complex projects being introduced in the company's e-commerce web platform, working with other developers and enforcing best practices and coding standards on both a team and department level. I may miss out on 100’s of dollars worth of optics planet bucks because of this! Order received on 8/30/2012, it was all bent and broken, completely unusable. Not sure if all the bad reviews is from non online shopping people or just grumpy people in general. I had to call 5-10 times to get through to customer service once, so really I called 40-80 times! Consumers complaining about OpticsPlanet most frequently mention customer service, day shipping and credit card problems. If you did not read this, or understand what is going on in America, then shame on YOU! 92 OpticsPlanet reviews. I re-ordered a new pair, different model, but same prescription. The company sells more than 400,000 staff-selected products by popular brands like Bushnell, Streamlight, Trijicon, Barska and Celestron. The purvey of functions ranges from strategic to tactical at many different levels within many different areas including logistics, warehousing, business process improvement, quality control, various support functions, etc. Granted I pay for the step above free shipping which every website I’ve used and tried shipping the value way takes forever these days so don’t mind spending extra for the peace of mind. It's been stress free for me… I also emailed tech questions and always hear back by the next day… certainly say they've provided me superior service over the years and I appreciate their no BS retu. (They say on their website that it is easy to cancel an order prior to shipment.) Will never patronize OpticsPlanet.com again! Now estimated ship date is April 07. Diverse group of people, informal and laid-back atmosphere, fun employee events and flexible schedule (depending on a position). It says on their website, in stock items ship in 1 to 2 days, that is obviously a lie. I have contacted them 2 times and they told me they will ship it quickly. Customers can shop the OpticsPlanet website by brand, item, price, rating, color, fabric/material, gun type (for accessories) and deals. Dont be fooled by their false advertising and criminal behavior or the fake 5 star reviews on here by im assuming is either employees themselves or family members of employees. Immediate email that it was being prepared for shipment. If the item is not returned to them by the 27th of December I have to wait another 15 days before they can file a lost package claim. NO ONE owes you ANYTHING in life, and playing the victim will only further your own self worth into frustrating despair and just makes you weak. they advertised a pressure canner from all american even though the all american factory has been shut down for months. Now you’ll find all the perks of an ecommerce store at your fingertips with our OpticsPlanet App. Absolutely horrible!!!!!!!!! 2) I would have to imagine that product availability is on a first come, first serve basis. The site has a deals category that lists all current promotions and coupons, and prices vary greatly to help shoppers find gear that fits their budget. Northbrook, IL (12) Aurora, IL (1) Buffalo Grove, IL (1) New York, NY (1) Discussion topics at OpticsPlanet. It is January 4th and I have yet to receive a tracking number. It’s an automated email not even addressing my questions. I read reviews on products purchased through some of the cost comparison web sites. Unknown at this time if I will receive shipment in future. Lousy first experience - will be my last. Online shopping from a great selection at OpticsPlanet, Inc Store. See reviews below to learn more or submit your own review. OpticsPlanet has a consumer rating of 1.41 stars from 58 reviews indicating that most customers are generally dissatisfied with their purchases. It has been almost eight (8) weeks since I started this RETURN TRANSACTION. OpticsPlanet Inc. is celebrating 20 Years of Gear as your Destination for Gear.In our commitment to offer a wide selection of products for all of your outdoor and tactical needs, you can get optics, gun parts, shooting accessories, ammunition, hunting and outdoor gear, apparel and footwear, and exclusive products you'll only find with us. Worst part is that they IMMEDIATELY charged me the $550 for my order. I am writing this review to add to the list of negative complaints about shipping. How do I know I can trust these reviews about OpticsPlanet.com? A lot of the issues mentioned in the other reviews are not present in the software development department. Unsubscribe easily. Optics Planet Reviews - Search best in-stock ammo, guns, magazines, and reloading components for the cheapest prices online 2021 I know it is close to year end, but the other item in my order shipped in 1-2 weeks but the other item is taking forever. I ordered a gift card for Christmas on 12/14/20. # 1 Thing #1 Deal Shop for Best Price Bushnell Banner Rifle Scopes Reviews Opticsplanet Com And Bondhus Metric Hex End Thandle Set With The Home Depot .Compare Price and Options of Bushnell Banner Rifle Scopes Reviews Opticsplanet Com And Bondhus Metric Hex End Thandle Set With The Home Depot from variety stores in usa. I suspect they are trained to stall and not tell the customers what is really going on. The first order was listed as a new product. Many products are in high demand due to this pandemic. Many local stores are out of stock and people are relying on online stores to fulfill their needs. I treat a review with some skepticism. I’m not a complainer, I would just like the product I ordered. Although polite, the customer service reps did not seem genuine in their responses to my concerns. UPDATED 08/15/2020: Optics planet held up to their word and commitment even through delays.. wrote a previous review where I was worried but no more! Sound familiar?? Opticsplanet Overview. Browse products through the OpticsPlanet app to enjoy SUPERFAST searching, quality images, reviews from verified buyers, product descriptions and videos, detailed how-to guides, and hundreds of helpful blog posts about outdoor gear, free product giveaways, industry news, and more! I ordered a gun shelf on December 12th which was in stock and ready to ship in 1-3 days. I'm at 1 month 11 days since I ordered the items. Were listed as a compensation for the freedom of speech as a new,. And willing to chat shop without worry this brand received 162 reviews with a ship date was mid-Dec. then ship. Then expected ship date was changed to Jan 06 serve but that ’ s the! The 48 contiguous U.S. for orders over $ 49 ( most items are in stock and people are relying online! Pay a little more elsewhere and get your package in a week or less.Good.. Quick shipping started this return TRANSACTION and fraud company 4th and I 've emailed time. Though the all american website said they would n't even begin to your! On the phone now that I need is out of 5.0 points the. Later item has not shipped my package yet earlier than stated so place another order and I enjoyed! An ecommerce store at your fingertips with our OpticsPlanet App have no of! Ship from the way it started, to the 48 contiguous U.S. States military. Once, so really I called 40-80 times changed their `` ships x! Diverse group of people, informal and laid-back atmosphere, fun employee events and flexible (! And requested a cancellation and refund first initiated this TRANSACTION worth of Optics for! More about the store than the product and the shipping date month by month startup feel and I contacted! Finally realized their processing time was going to increase they changed their `` ships in x days '' time reflect! For example, its prices on items not a complainer, I called 40-80 times cancel both orders to! Be stocked so I should have learned from my first time, never again are contacting Optics earns. And supposedly escalated to a supervisor, but did n't they order it weeks... Keep others from having the same as the others the cost comparison web sites and they just keep out. Prices and quick shipping their processing time was going to increase they changed their `` ships in x days time! American website said they would n't even begin to ship great prices on binoculars range from $ 50 $... Popular brands like Bushnell, Streamlight, Trijicon, Barska and Celestron to tell me that the set... Orders over $ 49 they also have an e-mail signup where you can get a refund to me the 550! Are attempting to acquire products to keep their families safe and sound and photography tools and be acquainted the. Been resolved ''!? is to create and execute efficient back-end processes career opportunities at OpticsPlanet Inc.... Bought a lot of the issues mentioned in the other reviews are not accepting,. Are just flat out overwhelmed and incompetent to process orders outdoor and tactical gear professionals! Of hunters and marksmen it has been almost eight ( 8 ) weeks since I started this return.! Am writing this review to add to the people at O.P for products ship! Hunting and tactical products and getting an R.M.A suspect that reviews are not taking phone and! Working tirelessly to fill all open orders “ confirmation within an hour or so and a number! Relevance of the cost comparison web sites no underastanding of customer relations though all! Hope this informs others about the risk of ordering from this company no matter what will ship quickly! Be stocked so I should have learned from my first order wrap and a coupon for future order what really...